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Task 1: Purpose of the task

Introduction and Background

Financial inclusion, which means the availability of financial services in an arms-length and neutral manner to everyone without discrimination, is a paramount facet for economic growth and poverty alleviation (World Bank 2022). The emergence of innovative services and technologies like FinTech, that include blockchain, digital or mobile payment, and mobile banking serve the unbanked and low-income consumers (Gomber et al., 2017; Saha & Qin, 2022). This study explores how FinTech improves financial inclusion around the world by conducting a meta-synthesis of qualitative and quantitative data and elaborating on challenges and achievements. Specifically, the study seeks to identify and analyse the impacts of FinTech in economies of various types and its potential to fill the gap between the conventional financial system and underserved regions.

Problem Areas

Problem Area 1: Regional Disparities in FinTech Adoption and Impact

Recent studies have revealed that different geographical areas have different levels of integration of FinTech, and the effects revealed by those studies regarding financial inclusion. Whereas simple instruments such as M-Pesa has transformed the financial sector in Kenya, similar advancements in advanced economies are normally next to supplement already present services (Misati et al., 2020; Hove & Dubus, 2019). These differences bring to question the antecedents leading to the success and adoption of FinTech in the various regions and the existing hitches.

Problem Area 2: Regulatory Challenges Affecting FinTech Growth

As a result of such restrictions and risks the roles of regulatory structures are important concerning the creation and sustainability of financial technology solutions. For example, where the rules are welcoming, such as in China, Alipay has been highly active, while in other regions, rules represent big challenges for the development of similar platforms (Kukreja, 2021). Analysing the connections between regulatory settings, obstacles to adopting FinTech and the implications of improving access to finance is valuable for policy advice.

Related Theories

Theory 1: Diffusion of Innovations Theory: This theory defines when, how, and to what extent change occurs, as well as the rate at which this change occurs. This theory is important in establishing how FinTech innovations are managed and embraced, cutting across the socio-economic structure and geography affecting financial inclusion (Spann et al., 2022).

Theory 2: Institutional Theory: This theory specifically deals with the foundation of structural characteristics. It focuses on how the structures, such as schemes, rules, norms, and routines, get institutionalized into effective templates of how society should behave (Scott, 2005). This theory will assist in assessing how structures and institutions influence the uptake and outcomes of FinTech.

Theory 3: Technology Acceptance Model (TAM): The theory postulates that perceived ease of use and perceived usefulness fully capture the level of technology acceptance and use among the users (Palaniappan & Kelly, 2023). TAM can be used to explore user adoption of FinTech services and the factors that drive or hinder their acceptance in different regions.

Existing Secondary Data Found in Your Research Area

World Bank's Global Findex Database

· Number of Adults with Bank Accounts: According to the 2021 Global Findex Database, 76% of adults globally have an account with a financial institution or a mobile money provider, up from 68% in 2017 and 51% in 2011 (FinDev Gateway, 2024; World Bank, 2023).

· Mobile Money Accounts: In Sub-Saharan Africa, 33% of adults have a mobile money account, the highest proportion globally (World Bank, 2021; Demirgüç-Kunt et al., 2022).

· Digital Payments: In developing economies, the share of adults making or receiving digital payments rose from 35% in 2014 to 57% in 2021 (World Bank, 2024).

IMF's Financial Access Survey

· Bank Branches and ATMs: The survey reports that there are 13.4 commercial bank branches and 39.7 ATMs per 100,000 adults globally, reflecting the infrastructure available to enhance financial inclusion.

· Mobile Money Transactions: There are over 1 billion registered mobile money accounts worldwide, with 310 million active accounts and a transaction value of approximately $1.3 billion per day.

GSMA's Mobile Money Metrics

· Mobile Money Accounts: The GSMA Mobile Money Metrics indicate that the number of registered mobile money accounts reached 1.2 billion globally, with Sub-Saharan Africa accounting for 54% of these accounts (GSMA, 2024).

· Transaction Volume and Value: In 2021, the total transaction volume reached 48 billion, with a total transaction value of $1 trillion (GSMA, 2022).

· Penetration Rates: The penetration rate of mobile money services is highest in East Africa, with over 50% of adults using mobile money services.

5. Research Type: Mixed Research: A mixed-methods approach will be utilized.

5a. Quantitative Research Variables

ü Dependent Variables: Financial inclusion indicators (number of bank accounts, frequency of digital transactions, penetration rates of mobile wallets).

ü Independent Variables: Adoption rate of FinTech innovations, regulatory environment, socio-economic factors.

ü Control Variables: Country-specific factors (GDP, literacy rate, existing financial infrastructure).

5b. Qualitative Research Influencing Factors

ü User Experiences: The study will rely on secondary data from existing studies and reports to gather information on the perceptions and satisfaction levels of FinTech users in different regions. This information will help in coming up with qualitative factors.

ü Regulatory Environment: The impact of supportive versus restrictive regulatory frameworks on FinTech growth.

ü Socio-Economic Context: The influence of socio-economic conditions on the adoption and effectiveness of FinTech services.

Write down your research objectives and questions.

Research Objectives

1. To identify and analyze the barriers to the adoption of FinTech solutions in developing countries and propose mitigation strategies.

2. To examine the impact of FinTech innovations on financial inclusion in gender-discriminated societies compared to more egalitarian societies.

3. To determine the specific FinTech innovations that have proven most effective in enhancing financial inclusion and the factors contributing to their success.

Research Questions

1. What are the specific barriers to the adoption of FinTech solutions in developing countries, and how can these be mitigated?

2. How do FinTech innovations impact financial inclusion in gender-discriminated societies compared to more egalitarian societies?

3. What specific FinTech innovations have proven most effective in enhancing financial inclusion, and what factors contribute to their success?

References

Demirgüç-Kunt, Asli, Leora Klapper, Dorothe Singer, and Saniya Ansar. 2022. The Global Findex Database 2021: Financial Inclusion, Digital Payments, and Resilience in the Age of COVID-19. Washington, DC: World Bank. https://www.worldbank.org/en/publication/globalfindex/Report

FinDev Gateway. (2024). Financial Inclusion: A Global Overview | FinDev Gateway. Www.findevgateway.org. https://www.findevgateway.org/region/financial-inclusion-global-overview

Gomber, P., Koch, J. A., & Siering, M. (2017). Digital Finance and FinTech: current research and future research directions. Journal of Business Economics, 87, 537-580. https://link.springer.com/article/10.1007/s11573-017-0852-x

GSMA. (2022). State of the Industry Report on Mobile Money. https://www.gsma.com/sotir/wp-content/uploads/2022/03/GSMA_State_of_the_Industry_2022_English.pdf

GSMA. (2024). THE STATE OF THE INDUSTRY REPORT ON MOBILE MONEY 2023. https://www.gsma.com/sotir/wp-content/uploads/2023/04/GSMA-SOTIR-2023_Web.pdf

Hove, L., & Dubus, A. (2019). M-PESA and Financial Inclusion in Kenya: Of Paying Comes Saving? Sustainability, 11(3), 568. https://doi.org/10.3390/su11030568

Kukreja, G. (2021). FinTech adoption in China: Challenges, regulations, and opportunities. In Innovative Strategies for Implementing FinTech in Banking (pp. 166-173). IGI Global.

Misati, R., Kamau, A., Kipyegon, L., & Wandaka, L. (2020). Is the Evolution of Fintech Complementary to Bank Performance in Kenya? Working Paper Series. https://www.kba.co.ke/wp-content/uploads/2022/05/WPS-46-2020.pdf

Palaniappan, S., & Kelly, A. E. (2023). Using a technology acceptance model to determine factors influencing continued usage of mobile money service transactions in Ghana. 12(1). https://doi.org/10.1186/s13731-023-00301-3

Scott, W. R. (2005). Institutional theory: Contributing to a theoretical research program. Great minds in management: The process of theory development, 37(2), 460-484.

Spann, B., Mead, E., Maleki, M., Agarwal, N., & Williams, T. (2022). Applying diffusion of innovations theory to social networks to understand the stages of adoption in connective action campaigns. Online Social Networks and Media, 28, 100201. https://doi.org/10.1016/j.osnem.2022.100201

The World Bank. (2021). The Global Findex Database 2021. World Bank. https://www.worldbank.org/en/publication/globalfindex/Data

The World Bank. (2024). Impact of Mobile Money in SSA. World Bank. https://www.worldbank.org/en/publication/globalfindex/brief/data-from-the-global-findex-2021-the-impact-of-mobile-money-in-sub-saharan-africa

World Bank. (2021). The Global Findex 2021: Interactive Executive Summary Visualization. World Bank. https://www.worldbank.org/en/publication/globalfindex/interactive-executive-summary-visualization

World Bank. (2022, September 13). Financial Inclusion. World Bank. https://www.worldbank.org/en/topic/financialinclusion/overview#:~:text=Financial%20inclusion%20means%20that%20individuals

World Bank. (2023, May 8). Global Financial Inclusion (Global Findex) Database | Data Catalog. Datacatalog.worldbank.org. https://datacatalog.worldbank.org/search/dataset/0039935


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