代写MGMT 361: Operations Management - Fall 2024代做Java语言

MGMT 361: Operations Management - Fall 2024

Course Description

Operations Management (OM) is an area of business concerned with the production of goods and services. It involves the responsibility of ensuring that business operations are efficient in terms of using as little resource as needed, and effective in terms of meeting customer requirements.

We will cover five major topics: process analysis, process variability, quality management, inventory management, and supply chain management.

Prerequisites: Undergraduate level STAT 225, STAT 311, STAT 416, or STAT 516 (minimum Grade of C-).

Statistical Applications: Effective operations management incorporates the management of variation and uncertainty with respect to both demand and process capacity. Students will discover that the course applies statistical tools, which have been introduced in prerequisite courses, to real business problems. Students should familiarize themselves with the following statistical tools for the course topics listed.

Topic                                    Statistical Tools

Process Variability                 Using the mean and variance of statistical distributions

Inventory Management          Using mean and variance, using standard normal z-table

Quality Control                      Hypothesis testing

Learning Outcomes

· To provide a working knowledge of the vocabulary of OM.

· To help students develop an ability to design, improve, and manage processes by answering the questions:

o What are the components of a process?

o How should various process parameters such as capacities, output, and work-in-process inventories be calculated?

o What are the major opportunities for improving a process?

· To familiarize students with key issues (cost, quality, delivery, and flexibility) and problems (e.g., variability) facing an operations manager.

· To give students a perspective on the operations manager’s role in the overall strategy of the firm.

Launching Business Leaders (LBL)

In keeping with Krannert’s unique LBL initiative, this course will allow each of you to hone additional skills, strengthen your brand, and improve your relationship with others.

· Lecture and discussion will help decision making in business operations.

· Written communication will be improved through homework assignments.

· Class participation, game involvement, and presentations will improve your adaptability, team building, oral communication, and professionalism skills.

Course Materials

Textbook (Recommended):

Cachon G., Terwiesch C. “Operations Management” 5^th edition or any earlier, 2024

https://www.mheducation.com/highered/product/matching-supply-demand-introduction-operations-management-cachon-terwiesch/M9781260716276.html

Latest course information: Announcements, updated schedules, assignments, class notes, etc. will be posted in Brightspace. Students are responsible to get information from the web site in a timely manner. Also, students are expected to have, and check frequently, an e-mail account that can be reached via Brightspace.

Attendance and Class Participation

This course follows the University Academic Regulations regarding class attendance, which state that students are expected to be present for every meeting of the classes in which they are enrolled. Attendance will be taken at the beginning of each class and lateness will be noted. When conflicts or absences can be anticipated, such as for many University-sponsored activities and religious observations, you should inform. me of the situation as far in advance as possible. For unanticipated or emergency absences when advance notification to is not possible, contact me as soon as possible by email.

· Do not come to class if you are feeling ill, but DO email me with the subject line: “MGMT 361 absence”. I do not need details about your symptoms. Just let me know you are feeling ill and cannot come to class. If it is an emergency situation, please follow the University regulations on emergent medical care. Students anticipating an excused absence due to illness must provide a physician's certification of illness and notify the professor by emails in advance.

· Students are expected to attend classes and participate in the class discussions. Students who miss more than 10 classes will fail the course. Details are in the Assessments section.

· Attendance for games, game discussions, and project presentations on November 8, November 11, November 13, November 18 is mandatory. Missing these classes will carry additional penalty. Students must try to schedule job interview travel and other appointments so they do not conflict with class meetings.

· Students with university-excused absences should notify the professor as soon as possible with proper documentation.

· You are expected to be in your seats when class begins. If you are late more than 20 minutes, it will count as a half-absence (two half absences count as one absence).

· Each student is expected to come to class prepared and to be ready to actively contribute to the educational experience for the entire class.

· Students are responsible for all required coursework and bear full responsibility for any academic consequences that may result due to absence.

For cases that fall under excused absence regulations, you or your representative should contact or go to the Office of the Dean of Students (ODOS) website to complete appropriate forms for instructor notification. Under academic regulations, excused absences may be granted by ODOS for cases of grief/bereavement, military service, jury duty, parenting leave, or emergent medical care. The processes are detailed, so plan ahead.

Homework

Homework sets are assigned at periodic intervals throughout the course. These assignments are intended for the student to become more familiar with the concepts that are covered in lectures and in the text.  Homework exercises may be discussed with other members of the class, however, each person must prepare and hand-in his/her own work.

Homework assignments must be submitted online in Brightspace. Late homework will not be accepted.

Six homework sets will be assigned throughout the semester. You are expected to turn in all homework sets. The homework with the lowest score will automatically be dropped when calculating your final grades.

Exams

All three exams are closed book and closed notes. However, a formula sheet including all relevant formulas and tables will be provided with the exam. The formula sheet is included at the end of the syllabus.

If you must reschedule an exam due to any unavoidable conflict, you must contact your instructor in person and in an email at least 7 days before the exam. For the final exam, you must contact at least 7 days before the finals week.

Professional Behavior

All students are expected to conduct themselves professionally and respectfully during class, which means being attentive and considerate of others in the class. This means refraining from the use of cell phones, text messaging, email, reading the newspaper, talking among each other etc. during class and coming late/leaving early. Please do not use your computers during class unless instructed to do so. The noise from the keyboard is distracting to others. There is no need to take notes on your computers as I will provide handouts that will provide enough space for you to write notes. Participation scores will be adjusted for students who consistently display unprofessional behavior.

Quizzes

Quizzes are closed book, closed notes, online in Brightspace. They will last for 15 minutes. There will be no makeup for quizzes. There will be five quizzes throughout the semester. The quiz with the lowest score will automatically be dropped when calculating your final grades.

Assessments

Exams 1 and 2	40%	Each exam is non-comprehensive, lasts 1.5 hour, and carries 20% weight
Exam 3 (Final Exam)	25%	Final exam is comprehensive, and lasts 2 hours
Homework & Project	16%	5 assignments in total (6%) plus one project (10%)
Quizzes	10%	Online quizzes
Class Participation	5%	Grade is based on game participation (2%) and class discussion (3%)
Attendance	4%	0 to 2 absences: 4%.  3 absences: 3%.  4 absences: 2%. 5 absences:   1%.  6 to 10 absences: 0%. More than 10 absences: failure of the course.