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Assessment details |
This assessment task is designed to assess your knowledge on: · Dental practice and organisation policy and procedures · Current industry guidelines and practice standards · Dental and medical records and charts · Fundamental general and oral anatomy and physiology · Fundamental oral pathology · General dental procedures and practitioners responsible · Hygiene requirements in a dental practice · Fundamental dental pharmacology and anaesthesia · Specialised dentistry · Methods of retracting and protecting soft tissues, providing clear field of vision, and controlling moisture · The importance of pre and post-operative instructions · Contributing factors and responses to medical and dental emergencies · Aseptic techniques used in dental procedures · Precautions of maintaining clean surfaces and managing blood and body fluid spills · Dental instruments and materials · Components of basic tray setups · Sources of legal and ethical information · Reporting requirements and processes · Government and professional body roles |
Student instructions |
This assessment task contains short answer questions. You must provide a response to these questions in your own words to demonstrate your knowledge and understanding of the unit. Responses copied directly from the learning materials will not be accepted. Carefully read through each question and reflect on your learning in this unit, including any additional research you have conducted. Please note: Where your response does not sufficiently address all the question components, your submission will be returned to you for resubmission. |
Assessment conditions |
· This assessment is untimed and you may refer to your learning materials during this assessment · You must read and respond to all questions · Answers must be typed and submitted through My eCampus for assessing · You must complete the task independently · No marks or grades are allocated for this assessment task. The outcome of the task will be Satisfactory or Not Satisfactory · As you complete this assessment task, you are predominately demonstrating your written skills and knowledge to your trainer/assessor |
Question 1
a. Identify five (5) organisational policies and procedures that relate to dental practice. |
In order to maintain high levels of patient care, guarantee legal compliance, and establish a safe working environment, dental practices must adhere to a number of important organisational rules and procedures. The sterilisation and infection control protocols are one example of such a policy. In order to avoid cross-contamination and guarantee patient safety, this policy describes the procedures for keeping a sterile and clean environment. It contains instructions on how to manage trash, clean treatment spaces, and sterilise dental equipment. The process requires that employees adhere to certain guidelines for autoclaving, surface disinfection, and the safe disposal of sharps and other dangerous objects. |
b. Outline a procedure you would include in a policy and procedure for handling faulty equipment in a dental practice. |
Maintaining patient safety, reducing interruptions, and making sure that all equipment operates as intended all depend on a dental practice's protocol for handling malfunctioning equipment. Finding malfunctioning equipment is the first stage in the process. The authorised person in charge of equipment management, such as the office manager or a senior clinician, must be notified right away by any employee—dentist, dental hygienist, dental nurse, or support staff—who observes equipment malfunctioning. If at all possible, a concise description of the problem should be recorded to help diagnose the malfunction, and the defective equipment should be properly marked as "out of service" to prevent accidental use. |
Question 2
a. Explain the Dental Board of Australia (DBA’s) expectations for maintaining good infection prevention and control. |
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In order to protect patients and reduce the risk of infections, the Dental Board of Australia (DBA), which is a division of the Australian Health Practitioner Regulation Agency (AHPRA), requires dentists to follow stringent infection prevention and control (IPC) procedures. The DBA's requirements encompass a number of important topics and are in line with both national and international best practices. |
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b. Explain the Dental Board of Australia (DBA’s) expectations for maintaining patients’ records. |
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The Dental Board of Australia (DBA) holds dental practitioners to high standards regarding the maintenance and management of patient records, which are critical for both the continuity of care and the protection of patients’ rights. Accurate and secure record-keeping is essential not only for providing safe care but also for meeting legal, ethical, and regulatory obligations. The DBA expects dental practitioners to maintain accurate, comprehensive, and up-to-date patient records. These records should include essential information such as the patient’s medical and dental history, a detailed assessment, diagnosis, treatment plans, the treatments provided, medications prescribed, and any referrals made. Each patient interaction, including consultations, treatments, and follow-up care, must be properly documented to provide a clear account of the patient’s care over time. Patient records must be treated with the utmost confidentiality and respect for privacy. The DBA mandates that all patient information be kept secure and confidential, in compliance with the Privacy Act 1988 and other relevant privacy regulations. This includes ensuring that patient records are accessible only to authorized individuals and that information is not disclosed without the patient's consent, except where required by law. Additionally, the DBA expects dental practitioners to comply with all relevant legislation and regulations regarding the storage, retention, and transfer of patient records. For instance, patient records must be retained for a minimum period, typically seven years after the last treatment for adults or until the patient turns 25 for minors. This ensures that the records are available if needed for future treatment or legal reasons. The records themselves must be legible and clear, with all entries made in a professional, accurate, and understandable manner. The DBA expects practitioners to avoid using ambiguous or unclear terms, and any abbreviations or codes should be universally recognized within the profession to prevent misinterpretation. For practices that use electronic health records (EHRs), the DBA expects that these records be properly secured through encryption, strong access controls, and password protection to prevent unauthorized access. Additionally, EHRs should be regularly backed up to avoid data loss, and practices should ensure they comply with relevant cybersecurity standards to protect patient data from potential breaches. Another expectation is that patient records be readily accessible in the event of an emergency or patient request. Whether stored electronically or on paper, patient records must be easy to retrieve without undue delay. If records are stored electronically, the system must allow for quick retrieval, while physical records should be organized in a way that ensures they can be accessed promptly when needed. The DBA also expects that patient records are disposed of securely when they are no longer needed or when they reach the end of their retention period. This means securely shredding paper records and ensuring electronic records are completely deleted, following proper procedures for data destruction to prevent unauthorized access. Finally, the DBA requires dental practitioners to document informed consent for treatments, particularly for procedures that involve risks, complexities, or significant clinical judgment. This includes documenting any discussions with the patient about the risks, benefits, and alternatives to proposed treatments, ensuring that the patient’s decision-making process is well-documented. In summary, the DBA holds dental practitioners to high standards when it comes to managing patient records, ensuring that all records are accurate, secure, accessible, and compliant with privacy laws. Proper documentation not only supports effective and safe patient care but also protects both the patient and the practitioner in the event of a dispute or legal inquiry. |
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c. What is the purpose of the Australian Health Practitioner Regulation Agency (AHPRA)? Identify three (3) guidelines AHPRA provides for dental practitioners. |
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Purpose |
Dentistry is one of the many professions in Australia that are subject to regulation by the Australian Health Practitioner Regulation Agency (AHPRA). Its main goal is to safeguard the public by making sure that medical professionals—including dentists—achieve the required levels of training and practice. In order to guarantee that healthcare providers are capable, moral, and responsible, AHPRA collaborates with the National Boards that regulate particular professions (such as the Dental Board of Australia). |
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Three (3) guidelines for practitioners |
Code of Conduct for Dental Practitioners |
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d. The Dental Board of Australia (DBA) and AHPRA provide a code of conduct that includes principles for dental practitioners to follow. Access this document online and identify and describe the following principles. |
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Principle Number |
Title |
Contents |
3 |
Patient Care |
Dental professionals must always work in their patients' best interests, according to Principle 3. It mandates that dental professionals put their patients' health first and that patient care be the cornerstone of their practice. This entails giving patients safe, efficient, and compassionate care as well as making sure they are well-informed and actively participating in their treatment choices. It is expected of practitioners to treat patients with dignity, respecting their values and preferences. The principle also emphasises the significance of protecting patient privacy and honouring patients' autonomy, which states that patients ought to be in charge of their own treatment decisions and be provided with the knowledge they require to make wise decisions. |
7 |
Professional Behaviour and Accountability |
Dental professionals must adhere to the highest standards of professional conduct and accountability in their practice, according to Principle 7. According to this idea, professionals must always act with honesty, integrity, and moral behaviour when interacting with patients and coworkers. It mandates that dental practitioners adhere to legal and regulatory obligations as well as uphold the standards established by AHPRA and the Dental Board of Australia. |
Question 3
a. The Australian Schedule of Dental Services and Glossary arranges clinical procedures into types and assigns a range of three-digit item numbers to each type of procedure. List at least five (5) types of procedures and their three-digit item number ranges. |
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Clinical procedure |
Three-digit item number range |
Examination and Diagnosis |
001–099, Procedures including initial exams, consultations, and diagnostic services fall under this category. |
Preventive Services |
100–199, This covers practices including applying fluoride, applying sealants, and educating patients about prevention. |
Restorative Services |
200–299, This spectrum includes restorative treatment methods such as crowns, bridges, and fillings. |
Endodontics (Root Canal Therapy) |
300–399, These item numbers are assigned to root canal treatments and other related endodontic procedures. |
Periodontics (Gum and Bone Treatment) |
400–499, Treatments for gum disease, scaling and root planing, and surgical treatments for periodontitis fall under this area. |
b. According to the Schedule, what item number should be applied where no suitable item number can be identified for a procedure? |
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The Australian Schedule of Dental Services and Glossary states that item number 999 should be used for a particular operation if no other appropriate item number can be found. This item number is used for "Unlisted Services" or procedures that don't fall within one of the schedule's specified categories. |
Question 4
Describe how dental assistants can maintain the confidentiality of patients’ information, including their medical and dental records and charts. |
One of the most important tasks for dental assistants is to keep patient information private, including their medical and dental records. Dental assistants can accomplish this in a number of ways, which are crucial for maintaining patient privacy and trust in the dental office. |